
Customer care
Are you looking for a spare part, a machine or a tool?
Fill in all the required data and submit your request, we will reply as soon as possible.
Instructions
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Company or private
First select if you are a company or if you are a private individual. -
1 - Request subject
Select the subject of your request and the type of service you want to request. -
2 - Type / Brand / Model
Write the type, model (if known) and brand of the machine object of your request. If you are looking for a spare part, refer to the machine that needs the spare.
If the request concerns an engine or a transmission, write the data concerning the engine or transmission (type, model and brand).2 - Serial number / Specification
Write the serial number, specification or code of the machine, part, engine or transmission.
Look for this data on the label that shows all the technical data. -
3 - Request detail
Please describe your request in detail.
If necessary you can attach some photos to better explain the problem. -
4 - Contact info
Remember to enter valid contact details, if false information is found we will not be able to process the request.
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General
A copy of the request will be sent to the email address entered.
You can contact us by email or by phone, for every request you need to remember the request code that you find in the acceptance email.